At Chronoluxe, we want you to love your luxury watch. If not, returns are easy.
Returns accepted within 30 days
Items must be unworn, in original packaging
Customer responsible for return shipping Contact us to initiate the return process.
Refund Policy
Our Refund Policy
We process refunds promptly.
Refunds within 5-7 business days
Original payment method used
Refunds minus shipping costs
Please allow time for processing.
Exchange Policy
Our Exchange Policy
Need a different size or style?
Exchanges within 30 days
Items must be unworn, in original packaging
Customer responsible for return shipping
Contact us to initiate the exchange process.
Return Process
Step 1
Contact Customer Support
Email: info@luxuschrono.com
Phone: +971 54 555 2471
Describe reason for return and provide order number
Step 2
Obtain RMA Number
Our team will provide a Return Merchandise Authorization (RMA) number.
RMA number must be clearly marked on return packaging
Step 3
Ship Item Back
Use original packaging and include all original documentsCustomer responsible for return shipping costs
